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Suvarnabhumi Airport’s Immigration officers undergoing ‘personality training’

Monday, February 19th, 2007

Immigration officers are undergoing ‘personality training’ to teach them how to project a friendlier face at Suvarnabhumi airport.

The Immigration Bureau has sent 1,200 immigration officers on the so-called Sawasdee Project following rising complaints that staff at the new airport are unfriendly.

The programme on personality development, which is being provided by Suan Dusit Rajabhat University’s Human Capital Development Centre, aims to teach commissioned and non-commissioned police how best to conduct themselves when greeting visitors.




Thai Airways to keep international flights at Bangkok’s Suvarnabhumi Airport

Thursday, February 15th, 2007

Thai Airways plans to continue using Bangkok’s Suvarnabhumi Airport for international flights, despite government plans to reopen the city’s old airport because of needed repairs at the new facility, a top airline executive said.

The national carrier has not yet decided whether to relocate certain domestic flights to Don Muang Airport, if and when the old Bangkok airport is reopened, Thai Airways president Apinan Sumanaseni said after a board meeting Wednesday.

Thai Airways said it saw no need to switch international flights to Don Muang, which could prove confusing to travelers, since the new airport was “safe for operation,” Apinan said, adding that the carrier had already invested 17 billion baht (US$510 million, €390 million) to relocate to Suvarnabhumi.




Some air traffic must return to Don Muang

Thursday, February 15th, 2007

A partial closing of the new Suvarnabhumi airport for repairs is certain, and some of its traffic must return to Don Muang airport. Suvarnabhumi will continue to operate at a limited level while repairs are made.

Transport Minister Theera Haocharoen confirmed yesterday he had received and acknowledged the findings of the initial inquiry into the damaged taxi lanes, taxiways and runways at Suvarnabhumi airport.

The inquiry, headed by Tortrakul Yomnak, a board member of Airports of Thailand Plc (AOT), concluded the damage was only on the surface.

Adm Theera said he was relieved the airport did not have to shut down completely.




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